Posting Pintar

Penghapusan AkunAccount Deletion

Posting Pintar sebelumnya dikenal sebagai Post Pintar. Perubahan ini hanya menyangkut nama merek; layanan, operator, dan ketentuan yang berlaku tetap sama.

Posting Pintar was formerly known as Post Pintar. This change affects the brand name only; the service, its operator, and the applicable terms remain the same.

Anda dapat menghapus akun Posting Pintar Anda secara permanen kapan saja. Halaman ini menjelaskan cara meminta penghapusan akun, apa yang terjadi setelahnya, dan data apa saja yang akan dihapus.

You can permanently delete your Posting Pintar account at any time. This page explains how to request account deletion, what happens afterwards, and which data will be removed.

Apa yang Dihapus

What Gets Deleted

Ketika penghapusan akun Anda selesai diproses, data berikut dihapus secara permanen dan tidak dapat dipulihkan:

Once your account deletion is completed, the following data is permanently and irreversibly deleted:

  • unggahan Anda beserta statistik dan komentarnya;
  • your posts together with their statistics and comments;
  • data akun media sosial yang terhubung dan token yang tersimpan;
  • connected social media account data and the stored tokens;
  • statistik profil akun terhubung;
  • the profile statistics of connected accounts;
  • salinan foto profil akun terhubung;
  • the copies of connected accounts' profile pictures;
  • profil Anda dan file foto profil Anda;
  • your profile and your profile picture file;
  • sesi login Anda;
  • your login session;
  • file media yang diunggah;
  • uploaded media files;
  • tiket dukungan;
  • support tickets;
  • masukan (feedback);
  • feedback;
  • log yang terkait dengan akun Anda; dan
  • the logs linked to your account; and
  • ringkasan jangkauan harian yang dihitung untuk akun Anda.
  • the daily reach summaries calculated for your account.

Yang tetap disimpan setelah akun dihapus:

What remains after account deletion:

  • hanya catatan tagihan, yang disimpan tanpa kaitan dengan identitas Anda.
  • billing records only, kept without a link to your identity.

Saat akun dihapus, Posting Pintar meminta YouTube dan TikTok mencabut aksesnya.

When the account is deleted, Posting Pintar asks YouTube and TikTok to revoke its access.

Untuk Instagram dan Facebook, Posting Pintar tidak dapat mencabut izin di platform, baik saat Anda memutuskan hubungan akun maupun saat akun Posting Pintar dihapus. Izin tetap berlaku sampai Anda menghapusnya di pengaturan platform itu sendiri (Instagram: Apps and websites; Facebook: Apps and websites, dan Business integrations).

For Instagram and Facebook, Posting Pintar cannot withdraw the permission at the platform, neither when you disconnect an account nor when your Posting Pintar account is deleted. The permission stays until you remove it in the platform's own settings (Instagram: Apps and websites; Facebook: Apps and websites, and Business integrations).

Setelah proses penghapusan selesai, tindakan ini tidak dapat dibatalkan. Data yang telah dihapus tidak dapat kami kembalikan.

Once the deletion process is complete, this action cannot be undone. We cannot restore data that has been deleted.

Masa Tenggang 7 Hari

7-Day Grace Period

Terdapat masa tenggang 7 hari kalender setelah permintaan penghapusan (tiket) diajukan, untuk berjaga-jaga jika Anda berubah pikiran. Selama masa ini, admin kami akan mengingatkan dan mengonfirmasi ulang untuk memastikan bahwa Anda benar-benar ingin menghapus akun Anda. Akun Anda tetap aktif hingga masa tenggang berakhir dan penghapusan dikonfirmasi.

There is a grace period of 7 calendar days after the deletion request (the ticket) is submitted, in case you change your mind. During this window, our admin will remind you and reconfirm to make sure you truly want to delete your account. Your account stays active until the grace period ends and the deletion is confirmed.

Cara Meminta Penghapusan Akun

How to Request Account Deletion

  1. Buka halaman Profil Anda.
  2. Open your Profile page.
  3. Di bagian Danger Zone, klik tombol "Minta Penghapusan Permanen".
  4. In the Danger Zone section, click the "Request Permanent Deletion" button.
  5. Muncul popup konfirmasi dengan kolom alasan (teks bebas) yang wajib diisi.
  6. A confirmation popup appears with a required free-text reason field that you must fill in.
  7. Setelah Anda menyetujui, sistem membuat tiket berstatus URGENT dengan kategori "ACCOUNT Deletion".
  8. Once you agree, the system creates an URGENT ticket with the category "ACCOUNT Deletion".
  9. Admin meninjau permintaan Anda dan menunggu 7 hari kalender setelah permintaan penghapusan (tiket) diajukan jika Anda berubah pikiran.
  10. An admin reviews your request and waits 7 calendar days after the deletion request (the ticket) is submitted, in case you change your mind.
  11. Admin menindaklanjuti dan mengonfirmasi ulang apakah Anda benar-benar ingin menghapus akun.
  12. The admin follows up and reconfirms whether you really want to delete the account.
  13. Jika Anda tetap setuju, admin menghapus akun Anda secara permanen. Jika Anda membatalkan, admin hanya menutup tiket dan akun Anda tetap aktif.
  14. If you still agree, the admin permanently deletes your account. If you decline, the admin simply closes the ticket and your account stays active.

Untuk informasi lebih lanjut, lihat Ketentuan Layanan dan Kebijakan Privasi kami. Jika Anda memiliki pertanyaan mengenai penghapusan akun, hubungi kami di postingpintar@gmail.com.

For more information, see our Terms of Service and Privacy Policy. If you have any questions about account deletion, contact us at postingpintar@gmail.com.